Sustainability and Certainty in Organ Retrieval (SCORE)

The Sustainability and Certainty in Organ Retrieval (SCORE) programme was established in May 2023, following consultation and engagement with stakeholders across the organ donation and transplantation pathway over several years. The key aim is to make improvements to the pathways with the aim of creating a more sustainable, efficient and predictable service model.

To enable the pathway innovations, 5 key pillars have been identified where improvements or changes are required.

  1. Increase the certainty of donor potential
  2. Achieve financial sustainability
  3. Develop a future model for National Organ Retrieval Service (NORS) delivery
  4. Commission a sustainable framework for perfusion technology
  5. Enable a sustainable NORS workforce and community of practice


NHSBT have supported the proposals for the programme and 7 workstreams have been identified and agreed, each with clear aims and objectives, to support the design and planning of the changes required.

Further information

The SCORE programme and each workstream is in the design and definition phase, where key priorities are being identified through a series of engagement activities, the first of which, recorded in July 2023 can be viewed here.

This webpage will be updated frequently with the latest information available, recorded webinars and a frequently asked questions document. If you would like to contact the SCORE programme team, you can email them here.

Frequently asked questions

We have compiled answers to the most commonly asked questions about the SCORE programme.

Download the SCORE frequently asked questions document (PDF 233KB)